Comments on: Just Say No to the Wrong Customer! http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/ Marketing success tips for small businesses Wed, 25 Apr 2012 21:25:54 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Shari Voigt http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2474 Shari Voigt Thu, 12 Aug 2010 00:49:36 +0000 http://expressmarketingmemo.com/?p=567#comment-2474 Yes, those internal warning bells are usually right on target. Thanks for your comments! Yes, those internal warning bells are usually right on target. Thanks for your comments!

]]> By: Juan Mariu http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2449 Juan Mariu Wed, 04 Aug 2010 01:04:41 +0000 http://expressmarketingmemo.com/?p=567#comment-2449 I've always heard that same term over and over, "The customer is always right". In my opinion, this couldn't be more far from the truth. I've worked in a few different job positions and 99% of the time, the customers have been great but there are certain times when you come across complete egomaniacs. I feel like I could write a whole essay on this, as well as a short book but I'm going to keep it to the point. I’ve always heard that same term over and over, “The customer is always right”.

In my opinion, this couldn’t be more far from the truth. I’ve worked in a few different job positions and 99% of the time, the customers have been great but there are certain times when you come across complete egomaniacs. I feel like I could write a whole essay on this, as well as a short book but I’m going to keep it to the point.

]]> By: interesting facts on multiple topics http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2446 interesting facts on multiple topics Tue, 03 Aug 2010 11:11:22 +0000 http://expressmarketingmemo.com/?p=567#comment-2446 ya its right that say No to the Wrong Customer,no argument on that. ya its right that say No to the Wrong Customer,no argument on that.

]]> By: Eric http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2434 Eric Fri, 30 Jul 2010 00:26:41 +0000 http://expressmarketingmemo.com/?p=567#comment-2434 I had a similar situation about a year back and unfortunately I didn't listen to my internal warning bells. I gave the client a proposal, he accepted and things started off okay. After about a month of constant phone calls, emails and texts asking for updates on a project that he agreed would have a timeline of over a month I began to get very, very frustrated. The project was finally complete about 3 months ago (even though he made dozens of changes along the way) and unfortunately I am still waiting on final payment and it has gotten to the point where he is directed to contact my lawyer when he calls (daily) to make changes to his project. I really wish I had listened to the warning bells! Eric I had a similar situation about a year back and unfortunately I didn’t listen to my internal warning bells.

I gave the client a proposal, he accepted and things started off okay. After about a month of constant phone calls, emails and texts asking for updates on a project that he agreed would have a timeline of over a month I began to get very, very frustrated.

The project was finally complete about 3 months ago (even though he made dozens of changes along the way) and unfortunately I am still waiting on final payment and it has gotten to the point where he is directed to contact my lawyer when he calls (daily) to make changes to his project.

I really wish I had listened to the warning bells!

Eric

]]> By: Tweets that mention Just Say No to the Wrong Customer! | Express Marketing Memo -- Topsy.com http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2426 Tweets that mention Just Say No to the Wrong Customer! | Express Marketing Memo -- Topsy.com Thu, 29 Jul 2010 00:07:14 +0000 http://expressmarketingmemo.com/?p=567#comment-2426 [...] This post was mentioned on Twitter by Shari Voigt, Lissa Duty. Lissa Duty said: Just Say No to the Wrong Customer! http://ff.im/-orB9l [...] [...] This post was mentioned on Twitter by Shari Voigt, Lissa Duty. Lissa Duty said: Just Say No to the Wrong Customer! http://ff.im/-orB9l [...]

]]> By: Shari Voigt http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2423 Shari Voigt Wed, 28 Jul 2010 20:26:35 +0000 http://expressmarketingmemo.com/?p=567#comment-2423 Thanks for your comment, Vernon. This is often a lesson learned the hard way. Thanks for your comment, Vernon. This is often a lesson learned the hard way.

]]> By: Vernon http://expressmarketingmemo.com/2010/07/27/customer-never-wrong/comment-page-1/#comment-2422 Vernon Wed, 28 Jul 2010 20:09:41 +0000 http://expressmarketingmemo.com/?p=567#comment-2422 Very interesting piece. This is definitely something I dont think many people give a lot of thought. We get stuck on the mindset of the client always being right. We must always be smart about our decisions make sure our personal interests are still being met. Very interesting piece. This is definitely something I dont think many people give a lot of thought. We get stuck on the mindset of the client always being right. We must always be smart about our decisions make sure our personal interests are still being met.

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