We’re picking up from where I left off last week in “Secret Formulas of the Wizard of Ads” by Roy H. Williams. This review process is good for me. By stepping back from my day-to-day projects for a few minutes each morning, I’m rediscovering key marketing concepts. This breathes new energy into my business AND my clients’ projects. I highly recommend it!
Who is your customer?
How many times have we asked ourselves this question? But according to Williams, this question is irrelevant because people don’t make decisions in a vacuum. Every customer is influenced by a significant other, a spouse, children, parents, friends or associates. A better question is “Why would a person choose to do business with you at all?”
Tying back to that emotional anchor I spoke of last week, we’re reminded that the best ads impress someone deeply. And he asks the question (I love this one), “Do your ads make an impression or bore all the right people?”
Dig for the diamond
We all have a story that is uniquely our own. That story itself is what sets us apart. When you dig for that diamond and find your unique story, you’ve found your unique selling proposition (USP).
“The secret of successful advertising,” says Williams, “is to uncover the story that is uniquely and wonderfully your own, and then tell that story in the most compelling way possible.”
Money, a name, and a difference
I had some trouble with this chapter. Williams says that the highest and best use of your ad budget is determined by your heartfelt answer to the question, “What is it that you most want to make – money, a name or a difference?” My heartfelt answer: Money earned by making a difference. And I’m getting there by building a name. This guides my business decisions, but how does it impact my ad budget?
Seeing your customer real
For those of us that sell b2b, look at the big picture and remember that the b2b customer is still a whole person, with a life beyond business.
We’ll continue this review next Wednesday. “Secret Formulas of the Wizard of Ads” is available at Amazon.com or your favorite bookstore.
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