When one of my clients complains that business is down, my first advice has been to get busy on Facebook and Twitter.
It’s not the end all answer, but it’s quick, painless, and free – a way to get your name in front of your local audience. It tends to result in posting a special offer or something that promotes the business. While there’s nothing wrong with that … other than the obvious loss of income from price discounting … we may get better results if we have a little fun with our audience.
