Jul 13th, 2010
by Shari Voigt.
Have you ever pondered the life of a chipmunk? We have an active clan in our backyard and they’re fun to watch, along with the bunnies, birds and other occasional wild critters.
The chipmunk works hard and plays hard from spring through fall. It stuffs his cheeks full at one of our bird feeders, then scampers off, repeating the process again and again – filling a chamber in its underground home to feed its young ones and storing up food for the winter. Then it disappears for the winter and rests from summer’s frenetic activity.
It’s a strange balance, but balance nonetheless.
What does this have to do with small business marketing tips?
Apr 23rd, 2009
by Susan Hamilton.
Customer satisfaction, you’ve heard of it. We stand behind “the customer is always right” to the point of ridiculous on many occasions. Whether they are a pleasant, easy-going customer or the grumpy, hard to please type, we treat them with respect because they do matter to us. We have a zillion reasons they are valuable, [...]
May 21st, 2008
by Shari Voigt.
This post has been named “Best of 2008” by Techipedia.
Whether you participate in the online space called social media or not, you or your company can fall victim to a negative review by an unhappy customer. Maybe the review is honest and you need to get your act together, but that negative review might also [...]
